Welcome to the beginning of our leasehold property management venture and Concordia Residential’s blog. In this, our first blog, we want to tell you a little bit about us and what we hope to achieve through our blog.
Our Founder
Concordia Residential’s founder is Abigail Teece. After working in the leasehold industry for over 15 years, Abi felt it was time to offer a dedicated, customer service orientated, leasehold management service to flat owners. Throughout her career, she has worked for several managing agents, local and national. Whilst being employed, Abi always strived to do her best by whichever clients were allocated to her. She found reward in her work, but also much frustration. The rewarding part was being able to offer and give a high level of service – one that she would have wanted to receive herself. To see things being achieved on developments so that people could live harmoniously and in peace was hugely satisfying. The frustrating part was never having enough time to do it. Furthermore being bound by the morals and rules of whoever her employers were at the time was challenging. It was always the same story for colleagues as well – too much work for property managers to do and not enough time to devote to clients. To give the service that people deserved was seemingly impossible. That, and the glass ceiling of course.
Stepping Back
After having left employment to go on extended maternity leave, Abi had time to review her career and step back. This gave the opportunity to really consider how the industry is driven and what it is all about. For Abi, leasehold management is 90% about the service and the people and 10% about the building and grounds. Her own home for many years was a 2 bedroom, ground floor flat that she loved. Although it did have subsidence and that’s not recommend to anyone! It gave her first-hand experience of leasehold living, along with an understanding, compassion and drive. This inspired her to do as she would be done by to other leaseholders. And so the idea to create a new managing agent was formed and Concordia Residential was born.
Our Aim
Concordia Residential’s aim with this blog is to document the creation of Concordia as a business and also to give an insight into the role of a managing agent. Industry happenings, along with our opinions on the sector as a whole will be highlighted throughout. We also want to bring to the forefront women in the industry, as our experience tells us there are very few in high level positions. We hope you find our blog insightful, interesting and empowering.